Jisc Graduate scheme Sept 2025 – PLEASE APPLY NOW!
Closing date: 7th February 2025
Do you have an inquisitive mind and a can-do attitude? Join our graduate scheme and kickstart your career in tech.
Salary: £27,500 + fantastic benefits!
Hours: 35 hours per week
Duration: September 2025 to September 2027
Who can apply: We’re looking for people with excellent communication and problem-solving skills. In order to apply you must have either graduated or will graduate in 2025 with a minimum 2:2 degree in any subject

Location:
Internal IT Rotation: Hub based 5 days per week from our Manchester Office.
Cyber Security and Cloud rotation: Hybrid: - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford.

Transforming Lives Through Digital Innovation
At Jisc, a not-for-profit organisation, we believe in the power of education and research to improve lives, and we know that technology enhances these fields.
During our two-year programme, you’ll gain hands-on experience in various specialisms, rotating through different areas within your chosen track. You’ll also spend time in three unique business placements, learning about different aspects of our organisation.
For more information please visit our website: Jisc
Why Join Jisc?
Join Jisc and be part of a supportive environment where every voice is valued. We offer opportunities to explore new areas, acquire cutting-edge skills, and grow professionally.
“During my time at Jisc in marketing communications, I've thoroughly enjoyed both the role and the collaborative environment. The tasks are engaging and challenging, allowing me to continually develop and refine my marketing skills. The team is incredibly supportive, always encouraging me to achieve my best. I love that we're all driven towards the same goals, pushing to meet objectives while growing professionally together. It's been a great experience so far! “ Marihah Nasir Business lead graduate

About the role:
You will be working across three IT teams: Internal IT, Cyber security and Cloud. These teams provide technology leadership within the organisation and to its members and customers allowing them to focus on delivering Jisc's digital vision for members and customers.

This is a fantastic and unique opportunity to gain valuable experience within different areas of IT across a two-year period, getting a clear idea of what each is about and helping you to find your niche. You’ll rotate between the different technology teams, starting with Internal IT where you will get hands on experience within the service desk team which will shape and enhance your skills to then move into our Cyber and Cloud teams.

We appreciate this is a rotation scheme and your skills may align within one particular team over another. However, if you have a passion for technology and innovation with some experience of I.T, and are dedicated to providing excellent customer service, putting customers at the heart of all you do, we want you to apply!

What you’ll be doing:
The sorts of projects and tasks you’re likely to be involved with vary from team to team but here is a flavour of what to expect from each:

Internal IT:
The Internal IT team plays an important role in running our workplace IT operations to support colleagues, with a focus on service delivery and customer experience. You will:

Manage and triage all tickets through the ITSM (IT Service Management) application.
Ensure all Incidents and Service Requests are successfully and accurately identified, categorised, prioritised, diagnosed and managed in the ITSM application.
Provide excellent and clear communication of Incidents and Service Requests.

Skills we think would benefit you in this role:

Understanding of computing concepts incl. Windows and Mac desktop operating systems.
Understanding of IT networking concepts incl. firewalls, routers, switches.
Experience of installing and configuring IT software and hardware.

Cyber Security:
The cyber threat landscape is always evolving, but so are we. Jisc’s Security Operations team safeguards both the Janet Network and Internal security whilst also sharing intelligence and advising our members to keep their own networks safe. You will:

Triage and respond to security alerts and tickets - recognising the need to escalate.
Participate in incident handling duties as part of the Janet network CSIRT function.
Take part in the development of incident response drills and exercises to improve processes and procedures and to define improvement to incident response metrics.

Skills we think would benefit you in this role:

Fundamental understanding of IT environments and common infrastructure including: Microsoft stack (Azure, Active Directory).
Familiarity with a range of security tools and systems such as ERDs, SIEMs, SOAR and IDSs.

Cloud:
The cloud solutions team's mission is to deliver a suite of revenue-generating services that help our members and customers benefit from well-architected public cloud solutions, with a focus on improving their security posture and governance, reducing their carbon footprint and managing their spend. You will:

Support the Cloud project portfolio management process, ensuring professional service engagements are logged, planned, and assigned for delivery.
Develop and learn the role of a Cloud Project manager, through training, documentation and hands on development.
Work with service management in cloud and contribute the running and maintenance of services.

Skills we think would benefit you in this role:

Understanding of cloud concepts and technologies.
Understanding of ITIL V3/4.

Perks and Benefits:
Take a look at some of our fantastic benefits! More info here Working for us - Jisc - Jisc

Hands-On Experience: Work on real projects.
Mentorship and Support: One-on-one support from experienced professionals.
Career Growth: Opportunities for advancement.
Community: Join networks like Youth Network, LGBTQ+, Neurodiversity, Women's Network, and more.
Flexible work pattern, which can adapt to suit your schedules and personal commitments
31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas plus family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks
Generous flexible pension schemes, Protection benefit – life cover
Annual company performance award
A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support
Allocated allowance of up to £250 to equip your home office
Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
The opportunity to donate to charity tax-free with our Payroll Giving benefit
A wide range of discounts from retailers and big-name high-street stores
Support your volunteering with up to 3 days volunteer leave
Cycle to work scheme and eye care scheme including free eye test vouchers
Employee recognition awards and travel loans
A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning

Equity, diversity and inclusion:
At Jisc, we don’t look for ‘sameness’, but to truly include people who can add unique perspectives and experiences to our culture, and we are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles which actively encourages us to bring our whole authentic selves to work. We believe that our commitment to equity, diversity and inclusion is fundamental to our success.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process:
We want you to showcase your talent throughout the recruitment process. If you feel you can benefit from a reasonable adjustment or support to the way you work, or the way we work with you during this process, please speak with us and will try to accommodate requests as best we can.

Just so you know, applications open on 02/01/2025 and close 07/02/2025.

The recruitment process involves the below:

We receive your application and review it in line with our requirements for the role
You will be notified via email if you have been either shortlisted or not eligible for the next stage
A member of the Jisc Talent Acquisition team will be in touch to arrange an initial chat with you if shortlisted
You will then be asked to record a short video responding to a choice of scenarios allowing us to get to know you better
Thereafter you will be invited to an online interview with one of our line managers and a member of the Talent acquisition team or you will be contacted to advise you have not been selected
We are hoping to complete all interviews by the end of April 2025 and will be in touch to present any offers of employment following your interview.

We would like to wish you the best of luck with your application.

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