Job Summary

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

This role would require the successful candidate to work from a base in North East Lincolnshire at least 2 days a week.

Are you someone who loves solving puzzles, spotting patterns and figuring out how things connect? Do you get a thrill from making sense of lots of data and turning complex information into clear insights?

We are looking for someone who wants to begin or grow a meaningful career in data and analytics. This role is ideal for a recent graduate, someone changing careers or those with a passion for data and mental health.

You will be working within a friendly, supportive team who are passionate about using data to drive real world change in mental health services. Were not looking for polished applications written by AI we are looking for people who care about mental health, are keen to learn new skills and want to be part of a team.

Main duties of the job

Who This Role Is Best Suited To

Individuals living within commuting distance of North East Lincolnshire or planning to relocate locally as this role requires the successful candidate to work from Grimsby at least 2 days a week.

Individuals with the right to work in the UK (unfortunately we are unable to sponsor visa applications at this time).

Those who enjoy working with Excel, SQL and are curious about how data can improve mental health services.

People who value personal development we will support you to develop your skills.

We Are Particularly Keen To Hear From You If

You can tell us why mental health matters to you

You have worked on a small project (at university, voluntary, in a previous role or personal) that involves data

You are excited to learn, even if you do not have much experience yet.

About Us

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come and Join us !

Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.

Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-453-1

Job locations

Navigo House

Brighowgate

Grimsby

DN32 0QE

Job Description

Job responsibilities

Data and Analysis

Support in the creation and running of reports using Microsoft SQL.

Assist with the preparation and quality assurance of regular internal and external data submissions.

Contribute to maintaining and improving Navigo's information systems.

Work alongside the Digital, Systems and Insights (DSI) Team to develop and deliver tailored reports and information pack for services within the organisation.

Support the preparation of accurate data for regular meetings.

Ensure timely collection and entry of key data into Navigo's information systems.

Monitor Navigo's performance on national mental health dashboards.

Analyse and benchmark local and national data.

Maintain up-to-date knowledge of NHS data definitions, standards, guidance and healthcare information.

Work with large datasets and complex spreadsheets.

Investigate and resolve issues with the Mental Health clinical system and Incident and Accident Reporting system.

Assist with the ongoing development and maintenance of Navigo's information systems.

Review and analyse national dataset submissions.

Help maintain a high Data Quality Maturity Index.

Extract and analyse information from patient clinical records.

Communication

The Assistant Data Analyst will form and maintain effective working relationships with individuals internally and externally.

Communicate complex analytical and statistical information in an accessible way.

Explain technical information governance and data security issues in straightforward terms.

Planning

Adhere to all relevant legislation, data standards, and best practices.

Effectively manage multiple tasks and competing priorities.

Support the development of data for key projects, business cases, and quality improvement initiatives.

Regularly monitor and report on progress.

Establish, develop, and maintain accurate and efficient information systems to support the recording and monitoring of data.

Policy

Work within organisational and professional policies and procedures, using sound judgement and initiative to manage day-to-day tasks, while seeking guidance and support from managers when appropriate to ensure high standards are maintained.

HR and Training

Support colleagues within the Digital, Systems and Insights Team.

Provide basic guidance and advice on the Mental Health Clinical System and the Incident and Accident Reporting System.

Identify training needs related to core information systems and work with the System Trainer to address any gaps.

Commit to ongoing professional development.

Engage with professional online communities.

Undertake surveys and audits relevant to your role.

Provide cross-cover support to ensure service continuity.

Effectively prioritise your own workload.

Work collaboratively within the analyst sub-team, offering cross-cover support as needed to maintain high standards and meet shared goals.

Information

Share and receive information relating to the Mental Health Clinical System.

Maintain and continually develop in-depth knowledge of the Mental Health Clinical System and the Incident and Accident Reporting System.

Responsibilities

Job description Job responsibilities

Data and Analysis

Support in the creation and running of reports using Microsoft SQL.

Assist with the preparation and quality assurance of regular internal and external data submissions.

Contribute to maintaining and improving Navigo's information systems.

Work alongside the Digital, Systems and Insights (DSI) Team to develop and deliver tailored reports and information pack for services within the organisation.

Support the preparation of accurate data for regular meetings.

Ensure timely collection and entry of key data into Navigo's information systems.

Monitor Navigo's performance on national mental health dashboards.

Analyse and benchmark local and national data.

Maintain up-to-date knowledge of NHS data definitions, standards, guidance and healthcare information.

Work with large datasets and complex spreadsheets.

Investigate and resolve issues with the Mental Health clinical system and Incident and Accident Reporting system.

Assist with the ongoing development and maintenance of Navigo's information systems.

Review and analyse national dataset submissions.

Help maintain a high Data Quality Maturity Index.

Extract and analyse information from patient clinical records.

Communication

The Assistant Data Analyst will form and maintain effective working relationships with individuals internally and externally.

Communicate complex analytical and statistical information in an accessible way.

Explain technical information governance and data security issues in straightforward terms.

Planning

Adhere to all relevant legislation, data standards, and best practices.

Effectively manage multiple tasks and competing priorities.

Support the development of data for key projects, business cases, and quality improvement initiatives.

Regularly monitor and report on progress.

Establish, develop, and maintain accurate and efficient information systems to support the recording and monitoring of data.

Policy

Work within organisational and professional policies and procedures, using sound judgement and initiative to manage day-to-day tasks, while seeking guidance and support from managers when appropriate to ensure high standards are maintained.

HR and Training

Support colleagues within the Digital, Systems and Insights Team.

Provide basic guidance and advice on the Mental Health Clinical System and the Incident and Accident Reporting System.

Identify training needs related to core information systems and work with the System Trainer to address any gaps.

Commit to ongoing professional development.

Engage with professional online communities.

Undertake surveys and audits relevant to your role.

Provide cross-cover support to ensure service continuity.

Effectively prioritise your own workload.

Work collaboratively within the analyst sub-team, offering cross-cover support as needed to maintain high standards and meet shared goals.

Information

Share and receive information relating to the Mental Health Clinical System.

Maintain and continually develop in-depth knowledge of the Mental Health Clinical System and the Incident and Accident Reporting System.

Person Specification

Additional Criteria Essential

Awareness of confidentiality issues including data protection act, GDPR and all other relevant security & confidentiality legislation & guidance
Mental health awareness
Living within commuting distance to North East Lincolnshire or willing to relocate
Has the right to work in the UK due to not being able to offer sponsorship

Desirable

Awareness of National NHS policy objectives
Knowledge and understanding of medical terminology
Understanding of Statistical Process Control Charts

Knowledge Essential

Good verbal, written and communication skills
The ability to communicate complex information issues to a wide range of groups.
Ability to manage routine information submissions and reporting schedules.
Ability to prioritise workload.
Ability to work to tight deadlines and work under pressure for long periods of time.
Basic analytical skills for interpreting and summarising data in reports.
Attention to detail.
Good problem solving skills.
Ability to learn new skills and support the development of the role through the appraisal process.

Desirable

Able to demonstrate an understanding of the wider implications of decisions within own area
Knowledge of NHS data quality standards
A basic understanding of NHS data standards and data flows

Qualifications Essential

Education to Level 3 (e.g., A-levels) or equivalent experience in data support
GCSE in English and Maths, Grades A-C, 9-4 or equivalent

Desirable

SQL/Other Programming Language
Educated to degree level, or equivalent experience as an analyst.
Apha Analyst accredited

Experience Essential

Experience of using Microsoft Office particularly Word, PowerPoint, Teams and Excel. Proven skills/training up to immediate level in MS Excel and basic data analysis skills.
Experience of working effectively as part of a team.
Experience working with information systems, including data entry, data validation and preparing data for analysis.
Shown willingness to undertake new responsibilities and of a flexible approach to duties and working arrangements.

Desirable

Previous work experience related to data analytics
Experience of contractual key performance indicators and data submissions
Experience in creating SQL queries

Person Specification Additional Criteria Essential

Awareness of confidentiality issues including data protection act, GDPR and all other relevant security & confidentiality legislation & guidance
Mental health awareness
Living within commuting distance to North East Lincolnshire or willing to relocate
Has the right to work in the UK due to not being able to offer sponsorship

Desirable

Awareness of National NHS policy objectives
Knowledge and understanding of medical terminology
Understanding of Statistical Process Control Charts

Knowledge Essential

Good verbal, written and communication skills
The ability to communicate complex information issues to a wide range of groups.
Ability to manage routine information submissions and reporting schedules.
Ability to prioritise workload.
Ability to work to tight deadlines and work under pressure for long periods of time.
Basic analytical skills for interpreting and summarising data in reports.
Attention to detail.
Good problem solving skills.
Ability to learn new skills and support the development of the role through the appraisal process.

Desirable

Able to demonstrate an understanding of the wider implications of decisions within own area
Knowledge of NHS data quality standards
A basic understanding of NHS data standards and data flows

Qualifications Essential

Education to Level 3 (e.g., A-levels) or equivalent experience in data support
GCSE in English and Maths, Grades A-C, 9-4 or equivalent

Desirable

SQL/Other Programming Language
Educated to degree level, or equivalent experience as an analyst.
Apha Analyst accredited

Experience Essential

Experience of using Microsoft Office particularly Word, PowerPoint, Teams and Excel. Proven skills/training up to immediate level in MS Excel and basic data analysis skills.
Experience of working effectively as part of a team.
Experience working with information systems, including data entry, data validation and preparing data for analysis.
Shown willingness to undertake new responsibilities and of a flexible approach to duties and working arrangements.

Desirable

Previous work experience related to data analytics
Experience of contractual key performance indicators and data submissions
Experience in creating SQL queries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Navigo House

Brighowgate

Grimsby

DN32 0QE

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)

Navigo

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