Launch Your Engineering Career with AliveDx’s Field Service Team
About the Company
AliveDx is a leader in in-vitro diagnostics, dedicated to advancing patient care through innovative solutions. With over 30 years of experience, we develop cutting-edge technologies, including Alba blood bank reagents and MosaiQ®, a pioneering automated testing platform, to improve lab efficiency and clinical decision-making.
About the Opportunity
AliveDx is seeking a Field Service Engineer (Entry Level) to join our Technical Service team in the UK, based in the South (M40 corridor). This full-time role is ideal for recent graduates looking to start their career in engineering and diagnostics. You will provide technical support, troubleshoot issues, and assist customers on-site and remotely, with opportunities for career development in a dynamic and innovative environment.
What We're Looking For
- HND, HNC, or degree in Engineering, Electronics, Life Sciences, or a related field
- No prior experience required (customer service, tech support, or engineering experience is a plus)
- Strong problem-solving, analytical, and IT skills
- Confident communicator with a customer-focused approach
- Willingness to travel across the UK and internationally
- Knowledge of LIS (Laboratory Information System), GMP, or ISO13485 (advantageous but not essential)