The Role
TPP’s Customer Relationship Manager (Mandarin Speaker) are responsible
for driving the strategic direction of the company, formulating our
short- and long-term goals; leading on the execution of a variety of
global projects and implementations, as well as client expansion and
company growth. You will work directly with our customers alongside
local, provincial and national governments as well supporting our
network of worldwide suppliers and business relationships.
Your influence will have an impact on the future use of IT in healthcare
in both across the globe. If you’ve already worked in the industry or
have experience in pre-sales, consulting and have had access to wide
range of communication channels then we’d love to hear from you.
Equally, if you’ve got no experience but are an approachable, friendly
‘people person’ you will excel in this role. We’re recruiting from all
disciplines to join our open and enthusiastic team of Account Managers.
What we’re looking for:
- You’ll possess excellent communication, comprehension and coordination
skills and have the ability to lead presentations and hold conversations
with a variety of different audiences
- You’ll have the enthusiasm to demonstrate what the company and
products have to offer
- You’ll be proactive and quick thinking
- You’ll have the ability to understand and represent the specific needs
of customers and have the readiness to deliver results to deadlines
- You’ll have the opportunity to travel internationally and coordinate
business efforts whilst exploring customer bases around the world.
Key responsibilities will include:
- Responsible for product advancement and business development;
familiarising the ever-expanding product benefits and working with
customers to promote projects and use cases
- Representing the company brand at international events
- Development and maintenance of co-operative relations and company
resource
- Participating in business negotiation activities for new and potential
business opportunities
- Analysing customer needs and assist with formulating service plans
- Supporting the implementation of key performance indicators to
showcase customer project results
- Co-ordinate internal and external cooperation
About TPP
TPP is a world-leader in Digital Health. From apps enabling patients to
manage their own care to comprehensive hospital solutions, TPP delivers
technology that connects everyone involved in healthcare delivery. For
over twenty years, we have been applying the most advanced technology to
provide a safe and secure environment to deliver care. Our aim is to
improve access to healthcare data, making sure it is available whenever
and wherever it is needed. We want to help people make the best use of
that data, to empower clinicians and citizens, and to create the
healthcare systems of the future.
TPP has been consistently recognised as an outstanding graduate
employer. Since 2017, we have consistently featured in The Job Crowds’
“Top Company for Graduates to Work For”, and were the overall winners
for 2024 in addition to awards for 'Best Salary', 'Benefits' and
'Responsibility’. We have also been consistently named in the Times Top
100 Graduate Employers list.
Salary and Benefits
£60,000
You will also receive a range of benefits, including:
- Fantastic holiday entitlement
- Regular social events
- Opportunities to travel internationally
- Life insurance
- BUPA Health, Dental and Travel cover
- £300 birthday meal allowance
- Pub Fridays
Requirements
- Predicted 2:1 or above at degree level
- Minimum ABB/AAC at A-level
- Native-level proficiency in Mandarin (speaking and writing)
- Adept in English (writing and speaking)
International Equivalents
Degree Level
A Level
- 33 or above in the International Baccalaureate
- AABBBB at Scottish Higher / ABB at Advanced Scottish Higher
- 550/750 or above in Gaokao
