Company Description
Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world.
Welcome to Bosch.
The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland.
Job Description
As part of the Bosch Graduate scheme, we are looking to support the growth of the individual into a rounded IT professional whilst contributing towards the success of the team in supporting digitalization at Bosch.
During the course of the program, we will help the candidate develop skills in the following areas:
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1st and 2nd level IT support: Evaluate support requests and tickets, solve requests, using standard incident management tools and processes.
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Support for IT device management processes: Installation, deployment, repair, replacement and return of mobiles and laptops.
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Involvement of IT product rollouts – eg :New software and hardware
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Contribute to internal business projects e.g. mergers and integrations of new businesses, location/office move.
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Provide local infrastructure hands-on support.
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Provision of local IT Services to the business
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Build trustful partnership with customers, peers and management, developing a consulting mindset to understand customers needs and to convert them into clear IT requirements and solutions
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Create IT solutions involving the use of existing techniques or tools
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Working with the IT management team to develop and implement new IT services that support the digitalization of the business.
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Contribute to process improvement and drive efficiency gains within the IT department to improve commercial performance
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Gain and understanding of, and contribute towards, the commercial performance of the IT department within Bosch.
Qualifications
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Degree in IT or IT related subject
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Genuine personal interest in technology
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Flexibility to adapt to different work packages and technologies
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Communicate and interact openly with customer focus, friendly and constructively with customers, local and remote colleagues
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Listening skills and interacting with multiple units and teams
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Influence skills with various levels of audiences to achieve buy-in
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Uses a fact-based approach to decision making
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Has the skills to gain commitment and cooperation
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Willing to take the opinions from others and chairing the possibility to align or carry forward the tasks
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Work with others and seek the opinions of others to reach a creative solution
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Show passion and ability to drive change within the organisation
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Independent Thinking: Think “outside the box” even if this sometimes may go against popular opinion
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Volunteer in purpose teams to achieve successful outcomes
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Actively contributes to key results to meet overall objectives
Additional Information
This role will be based in Denham with travel to Worcester, on a hybrid working pattern of a minimum of two days in the office a week.
