Company Description
With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.
We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!
Overview
What will you be doing?
The Team:
The Contacts Media Operations team are responsible for uploading all plans on a daily basis to the two L’Oréal Contacts systems. The person in this role, in Contacts system one, will create media plans within the platform, adding strategic planning information and pre and post campaign tracking information and in Contacts system two, the role will be based around detailed flight management - ensuring all changes, additions and cancellation of plans are captured accurately - as well as providing regular and ad hoc reports.
Job Role:
The Contacts Operations Executive will work on L’Oreal, a world-leading beauty company with brands including Garnier, Maybelline, Lancôme, Vichy, Urban Decay and Kiehls.
This role is all about accuracy and attention to detail when inputting data at a fast pace. You will be expected to identify and drive efficiencies by evolving and streamlining processes. The central operations team will work with you on how to do this supported by a technical team. Best practices are aligned across the agencies, and the Media Operations team ensure that correct processes are being adhered to.
It’s an opportunity for an enthusiastic and committed person who enjoys working with data and figures to join a vibrant media agency at entry level. We are looking for someone who is curious, self-motivated and eager to learn who will come in and hit the ground running. L’Oreal are a demanding client and expect the highest standards.
Responsibilities
- Building and maintaining strong internal relationships with the planning and investment teams
- Troubleshooting any issues between data sets/systems and closely liaising with planning and investment teams to resolve in a timely manner
- Ensuring correct taxonomy is followed on every campaign
- Developing basic knowledge and understanding of all media to spot any errors on plans received from Planning / Investment teams
- Proactively contribute to team meetings, team initiatives and knowledge sharing
- Developing sound knowledge of all necessary tools and systems
- Accurate data input skills
Qualifications
What are we looking for?
- Self-driven, results-oriented, and solutions-focused with a positive outlook
- Strong communicator with excellent project management skills to prioritise tasks and respond promptly
- Highly numerate and confident working with data, interpreting trends, and identifying inconsistencies
- Proficient in Excel and quick to learn new systems, databases, and processes
- Able to meet deadlines in a fast-paced environment while maintaining accuracy and best practices
- Demonstrates strong critical thinking, problem-solving, and the ability to work both independently and in a team
Additional Information
Employees joining The Pack, which is an early careers programme that connects, supports and develops you to kick-start your career with us, initially start with an annual salary of £28,850.
The recruitment process
- Step 1: Apply and get started!
- Step 2: Show us what you’ve got – complete some fun, interactive tasks through Arctic Shores’ assessment. Look out for this in your emails following your application!
- Step 3: A quick chat with a recruiter to get to know you better and for you to ask any questions and let us know if you require any adjustments.
- Step 4: Join us for a virtual assessment day where you can showcase your skills and strengths.
- Step 5: We’ll give you feedback, post assessment day, whether or not we move forward with your application.
Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
- HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
- FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
- GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Full details of our benefits will be shared when you join us!
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
