#internal
Please note this vacancy is only available to Birmingham City Council employees.
Place Manager (Voids and Lettings)
Permanent
Grade 5 - £41,511 - £49,764
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
We're looking for a dynamic leader to manage a team involving the delivery of the Voids / Lettings / Garage / Wise Move services. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations.
As a key player, you'll directly and indirectly manage staff in accordance with BCC HR Policies and Procedures. Reporting to a Senior Service Manager, you'll be part of a collaborative team committed to excellence.
Key Responsibilities:
- Lead and Inspire: Manage and motivate your team to deliver excellent services.
- Navigate Change: Support your team through the ongoing service redesign.
- Effective Time Management: Juggle conflicting priorities and enquiries with ease.
- Problem Solving: Resolve issues swiftly and efficiently.
Birmingham City Council is committed to providing high-quality housing services to our tenants. We are dedicated to improving the lives of our residents through the provision of excellent housing services.
In this role you will be accountable for ensuring that services meet our legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and ensure effective collaboration across the organisation and externally with partners to achieve our aims and objectives.
You will need to have
- Knowledge of Statutory and Regulatory requirements, relevant to housing management.
- A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.
- Proven leadership skills that get the best out of colleagues.
- Ability to work flexibly and collaboratively.
- Strong influencing, advocacy and negotiation skills.
- Self-awareness, empathy, respect and integrity.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities
If you're ready to take on a challenging and rewarding role, apply now and be part of a team that truly makes a difference.
For any informal enquires please contact: Mitch Davis email: mitchell.j.davis@birmingham.gov.uk
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Job description and person specification
We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
