Engineering Graduate - Customer Success

Michael Page • Full-time • Cambridgeshire, Cambridgeshire, GB • £30,000 - £40,000 / year • 5d ago

An exciting opportunity has arisen for a recent Engineering Graduate to join a leading industrial/manufacturing firm close to Cambridge. The successful candidate will play a crucial role in driving the company's growth and innovation efforts. This scheme is ideally suited to someone graduating in 2020 or 2023 altough they will consider all options.

Client Details

Engineering Graduate - Customer Success, Cambridge: Our client is an established leader in the industrial/manufacturing sector, employing over 1000 talented individuals. With a reputation for excellence, this Cambridge-based organisation prides itself on delivering quality products and services to its clients worldwide. This client makes solutions that plays a role in manufacturing efficiency and restricting the release of poisonous gases into the environment.

Description

Engineering Graduate - Customer Success, Cambridge:

This role will use your technical knowledge in a different way, it will be working more closely with sales and commercial teams.

Sales Administration
* Conversion from quotes to orders into the system Via Salesforce and Syspro
* Order processing in Salesforce and Order Entry in Syspro.
* Assign orders to Sales Office Operations Managers.
* Work with suppliers and award Purchase orders within guidelines.
Project Management
* Liaising with the Order Coordination and Sales Office Operations Teams to manage customer orders/projects.
* Keep track of cashflow throughout the duration of an order.
* Be able to efficiently manage multiple projects at one time.
* Coordinate with warehouse for consolidation of all material and prep for shipping.
Document Control
* Work diligently with EPC and Engineering firms, managing project documentation based on company guidelines/processes.
* Be able to work on technical documentation for multiple projects at a time with the aim to receive approval of all project documents.
Quotation Support
* Aid the RFQ and Quotations Manager as required, including preparing quotation materials

Profile

A successful Engineering Under Graduate (or equivalent) should have:

This role will use your technical knowledge in a different way, it will be working more closely with sales and commercial teams.

A degree in Engineering or a related field - graduating in 2020 to 2023 altough all Engineers considered.
A keen interest in the industrial/manufacturing industry
You will have some customer service experience
Excellent systems skills and Salesforce is highly desirable
Strong analytical and problem-solving abilities
Excellent communication and teamwork skills
Proficiency in using relevant engineering software
A proactive approach to learning and professional development

Job Offer