About Us
We are the Income and Debt Recovery team based in Kings House, Bedworth. This is a busy and energetic team responsible for allocating and banking all income received for customer contributions towards community care or residential care services, and for undertaking debt recovery processes to recoup unpaid charges in accordance with Council policies and Government guidance. In addition, the team is responsible for the monitoring, and recovery, of Direct Payments to ensure that customers are using funds in accordance with their Direct Payment Agreement.
About The Role
We are looking for a full-time, Finance Assistant to join us. You will be part of a busy team ensuring that all income received via various payment methods in respect of community care and residential care services is processed and allocated accurately and in a timely manner. You will also be involved in the Direct Payment Monitoring process and be involved in initial debt recovery action to ensure customer contributions for community care, residential care and Direct Payments are received. You will be involved in processing payments to service users and providers ensuring that strict payment deadlines are met and for ensuring that external invoices are raised and recovered on behalf of Adult Social Care. The role will also include dealing with queries, verbally or in writing, in relation to all areas of work undertaken.
Key Requirements
As you will be working with a variety of stakeholders, it is important you have strong analytical and communication skills, both written and verbal. You need to be able to work on your own initiative as well as part of a team and will deal with customers, families, colleagues and other representatives. You will have the ability to work to deadlines, and under pressure, whilst at all times maintaining accuracy. Experience using computer systems to input and obtain information is essential as well as experience using, and knowledge of word processing software and spreadsheets.
For further information please see the Job Description and Person Specification.
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels?valued, included, safe, supported,?and?welcome. Our people are at the heart of this vision, could you be one of them!?
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
To discuss the role please contact Ravi Virk, Income & Debt Recovery Team Manager BAIC via ravivirk@warwickshire.gov.uk
Closing date: midnight on 12th May 2025
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See?more
