Would you like to work for the global technology leader that makes travel work better for everyone, everywhere? If so, read on.
Summary of the role
At Amadeus, we’re here to make the experience of travel better, for everyone. We may not always be visible, but we are everywhere. Our technology powers the global travel and tourism industry. From airlines to search engines, travel agencies to hotels, the world’s top travel brands rely on us to help create exceptional traveller experiences.
Our open platform connects the entire global travel and hospitality ecosystem. We’re passionate about travel and our people are experts in technology, and travel. Our truly diverse global workforce, made up of 150 nationalities, offers incredible insights and knowledge. Our collaborative, supportive culture and flexible working environment attracts diverse talent.
We’re looking for Graduate Product Definition Analysts to join us in summer 2025.
Putting travellers at the heart of everything we do, working at Amadeus allows you to actively contribute to enhancing the travel experience for millions of passengers worldwide. From personalized booking experiences to real-time travel information, your work will make a meaningful difference in making travel more enjoyable, stress-free, and even more environmentally friendly.
Collaborating with experienced functional experts, software development engineers and QA Engineers you’ll have the chance to push the boundaries of what's possible in travel technology. Together, we aim to deliver cutting-edge products and services that enhance the efficiency and quality of travel experiences.
Whatever the team you join, you’ll be part of a welcoming, collaborative group. We don’t expect you to know everything; you’ll be supported by a mentor who’ll help you to settle in and get to know the teams, both in the UK and across the globe.
Throughout your career with us, you’ll have the opportunity to learn from some of the best minds in the travel tech industry. You’ll learn new technologies and use the latest tools to implement your ideas to produce solutions that directly impact our business operations.
Here are a few examples of the functional and technology challenges that you could be tackling as part of our R&D team at Heathrow
- Design, build and deploy new functional enhancements in our customer management application for the world’s top airlines.
- Helping the airlines by performing the functional troubleshooting for the identified functional issues.
- Interacting with project managers, as well as directly with customers (airlines and airport ground handlers) to present the solution and support them during their validation phase and to understand their daily operations.
As a graduate you’ll
Assess requirements
- Develop, maintain, and share in-depth functional knowledge of processes, services, and end-user product usage.
- Analyse and understand business requirements provided by Product Management to ensure alignment with organizational objectives.
- Estimate solution design and specification efforts for product enhancements and solutions.
Functional design documentation
- Design a detailed solution from the requirement and high-level solution design that aligns with the vision of the product. Interact with the software development engineers of the team to understand the technical feasibility of the solution.
- Deliver clear, maintainable and understandable documents, including Feasibility Studies, Solution Overview Documents, Interface Control Documents, and Product Specifications.
- Conduct functional presentations and walk-throughs for key stakeholders.
- Collaborate with various departments to ensure seamless interaction and compatibility with other Amadeus applications.
Validation compliance
- Support the implementation of testing strategies and review test plans to ensure system integrity.
- Maintain traceability of tests with specifications to guarantee thorough validation.
- Investigate, prioritize, and verify reported incidents to uphold production integrity.
- Communicate with stakeholders on the steps taken to solve the issues by updating our internal defect tracking system with relevant details.
Create and innovate
- Analyse needs and requirements, from customer and internal sources, and propose functional/technical solution recommendations with supporting rationale as well as an estimate of the required effort
- Provide inputs to Product Management for product functionalities enhancement, business cases and RFP responses, based on their knowledge & product experience. May participate on demand to customer workshops.
- Contribute to innovation and product evolution within their functional area by sharing with peers & product managers information such as industry trends & standards etc.
- Show creativity and autonomy in finding solutions to non-trivial problems
Team participation and agile collaboration
- Work closely with Product Owners, Software Development Engineers, and Quality Assurance Engineers to create high quality products and enhancements
- Actively contribute to team ceremonies, including Agile forums, team meetings, and solution assessments.
- Collaborate with your fellow team members, to benefit from their knowledge and different backgrounds, and bring your own assets to the team
- Foster a collaborative environment to support and enhance cross-functional teamwork.
About the ideal candidate
- You’ll have completed or soon to complete a Bachelor/Master’s degree studies in Computer Science or related technical field or a degree from one of the other STEM topics (or have equivalent experience)
- You’re fluent in English
- Interest in IT and technology, with a bonus for airline interest.
- You possess strong analytical skills and have an interest in designing solutions to complex problems.
- Excellent communication skills
- Skilled in producing documents that are clear and concise.
- You’ll have the motivation to learn, solve problems, share your ideas, and develop your skills
- Ownership and team spirit
What we can offer you
- A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
- A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
- Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
- A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.
- A complete rewards offer - Amadeus provides attractive compensation packages, including salary, caregiving and health benefits.
- A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
- A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
- A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.
Application process
Our recruitment process aims to match graduates with teams that best fit their areas of interest and experiences.
- Apply now & upload your CV
- People & Culture screening call
- Interview with Engineering manager and a functional expert, with a primary focus on assessing analytical thinking and solution design capabilities
- Offer
Start date September 2025.
Take the first step in your career with Amadeus. Apply now!
